Helping employers to get the most out of their apprentices and the levy

Thank you for wanting to find out more about briefing your managers and helping your apprentices get better support – we care about your scheme’s growth and completion rates!

Looking for a solution to record 20% off-the-job? Look at The Apprenticeship Journal today

Did you know that there is one huge risk that many people overlook when it comes to apprenticeships, and this causes many apprenticeships to fail?

That failure is caused by a lack of trained mentors for the apprentices.  And we don’t just mean people with experience in that role – technical mentors, we refer to people who have been trained how to provide the pastoral support that apprentices need.

Ensure you have ‘pastoral’ support available from the start – CIPD, 2018

You need to have mentoring in place for the apprentice. – Steve Webb, BT

So how can The Mentoring School help us with our apprentices?

We recognise that tutors and assessors only spend a short amount of time with apprentices, however many apprentices need additional employability, life or personal skills development.

We also know that much of the wider workforce do not understand how to work with new entrant apprentices, they often see them as a cheap employee and get frustrated, or even want to get rid of them, when they don’t act like other employees.

At the same time, the implementation of the apprenticeship levy means that employers are looking at offering a lot more apprenticeships and want a solution to assist with that which can be funded from the levy.

So, that’s where we come in, we help employers to know the things they need to do as employers, and also teach them the psychology of mentoring in order to maximise the potential for that apprenticeship throughout their whole course with the award-winning National Apprentice Mentoring Qualification.

The course that completes the Apprentice Learning Triangle:

What are the benefits for us?

We help employers and training providers to:

  • brief their staff about their duties
  • increase the support for their apprentices
  • get the final 20% training payment on completion
  • have an improved experience for your apprentices
  • develop a more involved workforce
  • have an amazing value-added to really show off to others (and inspectors)!

Want to move forward?  Call us on +442381120010 or email us at

What does the National Apprentice Mentoring Qualification cover?

  • What is a mentor
  • About your workplace ethos
  • Barriers to learning
  • Learning new skills
  • Coping with emotions
  • Preparation for working life*
  • Employer requirements*
  • Supporting an individual*
  • Diversity
  • Supporting a group
  • Good practice for mentors
  • Supporting life skills
  • Involving other staff*
  • Supporting Social, Emotional and Mental Health
  • Monitoring outcomes of induction*
  • Giving feedback*

*Indicates a unit that can be tailored to bespoke needs by us

Here’s what people say about the National Apprentice Mentoring Qualification

In a busy office?  Turn off the sound and turn the subtitles on…

Want to move forward?  Call us on +442381120010 or email us at

Download some information on the course

Award winning support for apprenticeship schemes

For Training Providers

Presentation for Training Providers – giving your levy clients extra

Price list

For large employers

Presentation for Employers – Get the most from your levy

Price list

For consultants or freelance assessors

National Apprentice Mentoring Qualification consultant assessor introduction

Price list

How do we apply to be a centre?

Apply to deliver our courses

How is the course delivered?

There are three ways we planned to deliver the course: by eLearning, in-person for groups of colleagues and through training licenced trainers.

We knew we had an amazing produce by the huge amount of interest when we went to market, we went from a forecast of 50 partner organisations delivering this course, to somewhere over 500!

The team had worked with some universities to get the reflective assignment people complete in order to gain the qualification recognised as prior learning for some courses. We looked at the options for accreditation and decided to begin the registration process with OfQual ourselves.

Phone us on 02381 120010 to let our team help meet your needs

How did this come about?

We began working with schools and colleges, delivering consultancy and mentoring courses for social and emotional difficulties, work readiness or academic skills. We began to receive enquiries from employers asking us about how they could best support apprentices they were struggling to support. We helped them and in the process it became clear that many employers do not always understand the different expectations from those of an employee, why they experience so many difficulties and hurdles when it comes to integrating them and teaching them the skills they need to perform their jobs.

Even worse, when we surveyed apprentices to find out their view, nearly half said they felt unsupported in their workplace and over 85% said they felt employers needed training in how to support apprentices. This surprising data was backed up by our conversations with training providers, who also felt that this identified a gap that was apparent on the times they saw placement failures.

So by working with some apprentices, some employers and training providers, we set about adapting our mentoring courses to help employers mentor apprentices. We had already planned to develop workplace mentoring courses and so we wrote that course and also the National Apprentice Mentoring Qualification.

Want to move forward?  Call us on +442381120010 or email us at